Stop Chasing Clients
For Documents
LiveLink is a shared case portal that connects you with your clients in real time. See exactly what documents have been uploaded, track OC checklist progress, and correct requirements — all in one place.
Everything You Need to Manage Cases
LiveLink streamlines the CC-to-OC process by giving you and your clients a shared view of what's needed, what's been submitted, and what's outstanding.
Document Tracker
See exactly which documents your client has uploaded and which are still missing. Progress bar updates in real time as documents are uploaded and AI-classified.
AI Document Classification
Every upload is automatically analysed by AI. Documents are classified by type, summarised, and matched to requirements — no manual sorting.
Requirement Corrections
As the Principal Certifier, you're the authority. Flag items as not required, add missing requirements, or correct stages — your changes appear instantly.
OC Checklist Parsing
Upload your OC checklist PDF and it's automatically parsed into structured items with completion statuses. Outstanding items are highlighted for your client.
Shared Case Portal
Your client sees the same document tracker, requirements, and your corrections. No more emailing PDFs back and forth or chasing up missing documents.
Activity Audit Trail
Every document upload, share, correction, and status change is logged. Full transparency for both sides — no more "I sent that last week" disputes.
How It Works
Client Creates Case
Property owner runs an assessment and creates a LiveLink for their property.
Links Your Listing
Client selects you as their Principal Certifier. You see the case in your dashboard.
Track Progress
Documents are shared, AI-classified, and tracked against requirements. Upload your OC checklist.
Correct & Close
Submit corrections, track to completion, close the case when OC is issued.
Simple Pricing
Pay per case. No subscription. No lock-in.
LiveLink Case Portal
For owners, builders, and certifiers
Anyone can create a case. No subscription required.
Ready to streamline your certification process?
Join ApprovalAssist and let your clients come to you with everything organised.
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